News Flash

Community News

Posted on: July 7, 2020

City limits in-person contact at city facilities

essential services

GALVESTON, TX – July 7, 2020 – The City of Galveston will return to providing the services it can by phone or online in response to rising cases of Covid-19.

The City of Galveston will continue providing all city services, though please note some departments have fewer staff members currently due to people being out in various stages of quarantine.

Since March, the city has limited in-person visits to City Hall and other city facilities. In May, the city moved toward having more people come to City Hall by appointment.

Beginning today, the utility billing department will resume only taking payments through the drive-in window and online. Residents may pay their utility bill online at

Similarly, planning and development services, finance, and human resources will also conduct business online or over the phone.

If you need assistance, please call the department. Phone numbers are available at

Also, contractors on several projects throughout the city have employees who are quarantining because of exposure to Covid-19. As a result, we anticipate this will cause delays, and you will see fewer workers on ongoing major city projects, including 25th Street and 73rd Street.

As a reminder, Gov. Greg Abbott issued a statewide mask mandate, which requires people over the age of 10 to wear masks in public when they are unable to social distance from others. We ask that everyone do their part to prevent community spread.

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