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Community News

Posted on: November 15, 2023

Scam alert: Scammer posing as Utility Billing Department

Scam alert! We were notified that several businesses have received a call from scammers claiming to be the City of Galveston and requesting payment for a water bill through Zelle. Please be aware that this is NOT the City of Galveston, Texas - Government and avoid making any payments. 
The utility billing department will never request payment via Zelle for delinquent bills. If a person is delinquent, the process for notification would first be a written notice and a door hangar. 
If you have any questions about your account, please contact Utility Billing at 409-797-3550.

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