Frequently Asked Questions

For problems, questions or comments related to emergency medical response, contact Galveston Emergency Medical Services, Adminstrative Offices at (409) 765-2524, Monday through Friday, 8:00 AM to 5:00 PM.

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Galveston has 6 fire stations that respond to almost 8,000 calls for service in the City of Galveston annually. 4,700 of these are First Responder calls for service.

Most serious medical emergencies require more trained people than can be staffed on an ambulance to efficiently manage the situation. The fire truck usually arrives first to start a rapid assessment and to provide basic life support including airway management and cardiac defibrillation. The combination of an ambulance and a fire truck forms a coordinated team to perform life-saving care at traffic accidents, heart attacks, or other major medical emergencies. Galveston firefighters have been credited for saving numerous lives through our First Responder Program.

To request a tour of a fire station or to schedule a fire engine to visit your site, call (409) 797-3870, Monday through Friday 8:00 AM to 5:00 PM.

For problems,questions, or comments relating to the fire department, contact the Galveston Fire Department Administrative Offices at (409) 797-3850, Monday through Friday 8:00 AM to 5:00 PM

Call the Fire Marshal's office at (409) 797-3870.

Call the Fire Prevention and Inspection Division at (409) 797-3870, Monday through Friday 8:00 AM to 5:00 PM.

A multipurpose fire extinguisher is best for the home. Look for the rating to be at least 2A:10B,C on the label. This extinguisher can be used on any type of fire commonly found in the home. It will often be labeled A-B-C. Click HERE for more information about fire extinguishers.

The Fire Department has an intervention program available. Call (409) 797-3870 for further information.

Smoke detectors are available for these housholds. Arrangements need to be made in advance by calling (409) 797-3870. Fire Department personnel are available to install these detectors in your home.

Fire inspections may be initiated in a variety of ways: by request, citizen complaint, application for certain licenses/permits, and by routine inspection activity. To request for inspection services call (409) 797-3870.

For information regarding plan reviews for fire protection systems, fire lanes, flammable liquid storage tanks, etc. call (409) 797-3870.

If you feel you are having a medical emergency, DIAL 911! We do however, offer this service free of charge at the at any of Galveston's 6 fire stations, Monday through Friday, 8:00 AM through 5:00 PM.