Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Utility Billing
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Come into our office location 823 25th, City Hall Building, first floor and fill out an application.Utility Billing
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Yes. A $150.00 deposit is required for residential service only, in addition to a $15.00 service fee.Utility Billing
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Yes. If you have a letter of credit from a current utility with at least 12 months or more of good pay history, this is accepted in lieu of the deposit.Utility Billing
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Yes. If you have 12 months of good pay history.Utility Billing
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Yes. The minimum deposit for commercial accounts is $200.00.Utility Billing
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No. The deposit will be applied to final charges when a disconnect is requested, and account becomes finalled.Utility Billing
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A current lease agreement and proof of identification.Utility Billing
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Closing/settlement papers and proof of identification.Utility Billing
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Tax Id number, a lease agreeement if leasing,closing or settlement papers if property is purchased, and proof of identifciation.Utility Billing
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Yes. Garbage pick up is included. Please see forms for garbage service location pick up days. Any other questions other than billing, please call our Public Works Department at (409)797-3630.Utility Billing
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Utility Billing
Yes. You may go to our website at https://galvestontx.epayub.com to pay your water bill.
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Utility Billing
No. You can provide an application by Fax( 409-242-2148) or by email ( customerservice@galvestontx.gov) or by coming to our location at 823 25th Street First Floor Suite 102.
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Utility Billing
Yes. You may go to our website at https://galvestontx.epayub.com to view your bill online.
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Utility Billing
Yes. Please contact a Water Billing Customer Service Representative to sign up. You can reach them at 409-797-3550 Monday - Friday from 8am - 5pm.
If you are already registered to view your Bill and or Pay your bill online, Login to your account https://galvestontx.epayub.com and under Account Settings, Click the 'Edit' for Auto Pay.
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Utility Billing
Yes. Please see forms Click here: Utility Billing Forms
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Utility Billing
Our fax number is (409) 242-2148.
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Monday-Friday from 8:00am- 5:00pm for all services, other than new service. New Service for water is from 8:00am-4:30pm Monday - Friday.Utility Billing
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Yes. Our recycle center location is 702 61st street. You may contact them at (409) 741-1446 for any additional questions.Utility Billing